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Petland Arlington Heights offers a wide variety of pet companions just waiting to give you their unconditional love. Our trained pet counselors will make sure you have everything you need to help the new member of the family settle in.
At Petland, we look forward to serving the needs of your pet throughout its entire lifetime. Our trained pet counselors will make sure you have everything for the new family member to be happy and healthy.
- The widest variety of pets
- Unprecedented animal care
- Dedicated Pet Counselors
- We match the owner with the pet
- Customer service the old fashioned way
- All puppies are examined by a licensed, consulting veterinarian in store prior to sale. A record of the veterinarian's findings is maintained for each puppy
- All puppies and kittens are current on inoculations and de-wormings as prescribed by the consulting veterinarian.
- Customers receive a complimentary post sale veterinarian exam from the store’s consulting veterinarian.
- Customers receive a two-part training DVD and free unlimited toll-free training and behavioral consultation from Dogstar Productions. Dogstar Productions is led by Brian Donovan, a nationally recognized dog trainer and staffed by certified dog trainers.
- Most puppies are micro-chipped for lifetime identification in case they are lost or stolen.
- Pure breed puppies often have a pedigree with a family tree history.
- Trained Pet Counselors educate customers on pet choices and the care of their pet by explaining the pet's Four Basic Needs: Nutritional, Environmental, Maintenance and Behavioral.
- Puppies go home with a two-part warranty. The first part is a 30-day warranty on the health of the puppy, and the second part is a one-year warranty against hereditary or congenital defects.
At Petland Arlington Heights, we believe in customer service the old fashioned way. So when you come in you will be greeted by a knowledgeable pet counselor who is there specifically to help you find what you are looking for. Maybe it’s a a new puppy, bird, aquarium or a small animal. Our pet counselors will help you find a pet that is perfect for you. Maybe you have questions about your new pet and need some advice, our pet counselors are there to help. Maybe you just need somebody to carry a large bag of dog food to your car…our pet counselors only job is to provide you with the best customer service possible.
Our Pet Counselors go through an extensive training program and then their education continues on an on-going basis. They focus on learning the proper care for each and every type of pet that we carry. They apply that knowledge by matching you with a pet that will work best for you and your environment. Then they help you choose the products needed to fulfill the four basic needs of the pet. Finally, they help you understand how to take care of your new pet when you get it home.
Our Pet Counselors are dedicated to matching the right pet with the right customer and meeting the needs of both. To our customers who already have pets, our Pet Counselors are dedicated to enhancing their knowledge and enjoyment of the human-animal bond.
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