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Recognition of the value of pet ownership grows every day.
According to the 2003-2004 American Pet Product Manufacturers
Association (APPMA), more than 62 percent of U.S. households
have one or more pets; 65 million households have dogs; over
77.7 million have cats; over 18.5 million have tropical fish;
17.3 million have birds; and 16.8 million have small animals
as pets. A pet is more than just an animal. A pet can be a
child’s best friend, a beloved member of the family,
or a companion to prevent a lonely life.
Scientific studies conducted by the University of Pennsylvania
Center for Interaction of Animals and Society have shown that
aquarium watching is linked to a more relaxed state of mind,
and even lowered blood pressure. And in a study conducted
by UCLA, elderly people who owned pets made fewer doctor visits
than those without pets. The need for pets and pet care is
clear, and Petland wants to fill that need responsibly and
professionally.
Petland stores offer tropical and marine fish, domestically
bred pet birds, small animals, reptiles, puppies, kittens
and the best foods and accessories on the market to care for
them. Because the Petland Operating System has more than 35
years of experience in specialty pet retail operations and
in handling millions of transactions with all types of customers,
Petland knows what pet owners need.
People shop pet stores where they can find answers to their
pet questions, where they know their pet will receive special
attention. And customer service at a Petland store is very
different from the service you may have experienced in most
retail stores. That’s because Petland Pet Counselors
are trained to ask questions of customers to determine what
their pet eats, how their pet is housed, how their pet’s
behavior is managed, and what kind of equipment is used to
make pet care easier and more effective.
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