Customer Support

Petland values its customers and are committed to giving you the best experience possible, both online and in our stores.  There are a number of different ways to contact Petland.  If you have a question, comment or suggestion on how we can better serve you, don't hesitate to drop us a line!    

For assistance with your in-store purchase please contact your local Petland.

Corporate Office

For questions you may have please contact us using one of the following options.  We are available weekdays Monday to Friday, from 9 AM - 5 PM (EST).  

Purchase Info
In-Store Gift Card Balance
Customer Complaints
Petland Credit Card

Online Support

For assistance with your online purchase our Petland.com Pet Counselors are available from 9AM - 5PM (EST), Monday through Friday to respond to your calls or emails.  After 5PM your question will be answered on the following business day.

Online Purchase Info
Online Gift Card Balance
 
Online Support Form