Contact Us

Customer Support

Petland values its customers and are committed to giving you the best experience possible, both online and in our stores.  There are a number of different ways to contact Petland.  If you have a question, comment or suggestion on how we can better serve you, don't hesitate to drop us a line!

For assistance with your in-store purchase please contact your local Petland.

For questions you may have please contact us using one of the
following options.  We are available weekdays Monday to Friday, from 
9 AM - 5 PM (EST).

Corporate Offices

Call 800-221-5935

Gift Card Balance

Click here for your balance

Customer Service

We want your feedback

Petland Credit Card

Access your card
or call 866-499-4761

For information about your e-giftcard, please click here and provide your name, contact information, and Gift Certificate Code.

For information regarding our Petland rewards program terms and conditions, please click here.

For inquiries relating to our online store, please click here.

Petland Headquarters

250 Riverside Street
Chillicothe, OH 45601

Toll free: (800) 221-5935
Phone: (740) 775-2464